Privacy Policy

Who We Are

This Privacy Policy applies to Weblico, a digital growth partner business operating in the Republic of South Africa.

Business Name: Weblico
Registration Number: 2025/784190/07
Registered Address: 245 Walter Sisulu Crescent, Pretoria, South Africa
Website: weblico.co.za
Email: Support@weblico.co.za

Weblico is the responsible party for the personal information it processes, as defined under the Protection of Personal Information Act 4 of 2013 (POPIA).

Information We Collect

We collect the following categories of personal information:

Identity and Contact Information

• First name and last name
• Email address
• Phone number
• Business name

Business Information

• Business type and industry
• Services or products offered
• Current website URL
• Current digital marketing situation
• Business goals and challenges

Usage Information

• Pages visited on our website
• Time spent on pages
• Browser type and device information
• IP address
• Referring website or source

Communication Records

• Strategy call preparation form responses
• Email correspondence
• Any information you voluntarily provide to us

How We Collect Information

We collect personal information through the following methods:

• Strategy call booking — via our booking system, when you schedule a Launch or Growth Strategy Call
• Preparation forms — via forms on our Launch Prep and Growth Prep pages
• Contact forms — when you submit an enquiry through our website
• Email communication — when you correspond with us directly
• Cookies and analytics — automatically when you browse our website
• AI Chat — via AI chat system when you interact with our website chat assistant

How We Use Your Information

We use your personal information for the following purposes:

• To confirm and manage your strategy call booking
• To prepare for your strategy session by reviewing your business situation and goals
• To deliver Weblico services you have subscribed to
• To send you email confirmations, reminders, and follow-ups related to your session or subscription
• To send you educational content, website tips, and growth advice via email (where you have consented)
• To improve our website, services, and client experience
• To comply with our legal obligations
• To protect against fraud, unauthorized access, and other illegal activities

We will only use your personal information for the purposes for which it was collected, or for purposes that are compatible with those purposes.

Sharing Your Information

Weblico does not sell, rent, or trade your personal information to third parties.

We may share your information in the following limited circumstances:

• Service providers — trusted third-party tools we use to operate our business (see Section 6)
• SEO partner — our trusted SEO specialist partner may receive limited website data for the purpose of delivering Advanced SEO services on Growth plan clients
• Legal requirements — if required by law, court order, or regulatory authority
• Business transfers — in the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction

All third parties we share information with are required to handle it in accordance with applicable privacy laws.

Third-Party Tools We Use

Weblico uses the following third-party tools and platforms that may process your personal information:

• WordPress — website platform hosting client websites
• WooCommerce — ecommerce functionality for product-based clients
• Klaviyo — email marketing, form collection, and nurture sequences
• LatePoint — strategy call booking and scheduling
• Tidio AI — website chat assistant and automated responses
• Google AI Studio — client dashboard and reporting
• Google Analytics / Search Console — website performance and SEO tracking

Each of these providers has their own privacy policies. We encourage you to review them independently. Weblico is not responsible for the privacy practices of third-party services.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including:

• For active clients — for the duration of your subscription plus 5 years
• For strategy call prospects — for 2 years from the date of your session or last communication
• For legal and compliance purposes — as required by applicable South African law

When your information is no longer required, it will be securely deleted or anonymised.

Your Rights Under POPIA

The Protection of Personal Information Act 4 of 2013 gives you the following rights regarding your personal information:

• Right to access — you may request a copy of the personal information we hold about you
• Right to correction — you may request that we correct inaccurate or incomplete information
• Right to deletion — you may request that we delete your personal information, subject to legal retention requirements
• Right to object — you may object to the processing of your personal information in certain circumstances
• Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time
• Right to lodge a complaint — you may lodge a complaint with the Information Regulator of South Africa

To exercise any of your rights, contact us using the details in Section 13.

Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and collect usage data.

We use the following types of cookies:

• Essential cookies — required for the website to function properly
• Analytics cookies — to understand how visitors use our website (via Google Analytics)
• Marketing cookies — to track campaign performance and improve our communications
• Functional cookies — to remember your preferences and personalise your experience

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Data Security

Weblico takes reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration.

These measures include:

• SSL encryption on all Weblico websites
• Secure access controls for internal systems
• Regular security updates and monitoring
• Trusted, security-conscious third-party tools

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Weblico's services are intended for business owners and adults aged 18 and older. We do not knowingly collect personal information from children under the age of 18.

If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

We will respond to all legitimate requests within a reasonable timeframe and in accordance with POPIA.